Oakland International confirms key general manager appointment

Midlands based Oakland International has announced the appointment of Mark Williams, who takes on the new role of General Manager for Business Support and Customer Service. Oakland International MD, Dean Attwell, stated: "Forming part of our sustained drive to deliver operational improvements across the business, Mark's appointment is key and a great addition to our skilled and expanding leadership team, which will aid focus on development and operational disciplines as we progress and keep pace with the rapid changes that are taking place in our business and the market place around us." His wealth of knowledge and industry experience from over 31 years of working within the retail arena as general manager of independent retailer, Harry Tuffins, prior to his last two years working for Mid-Counties Co-op, Mark takes on the day to day responsibility for Oakland's operations administration office, customer service department, as well as the POD and business support team. His appointment is one of a number of key strategic developments across the business aimed at delivering Oakland's 2014 business objectives in preparation for 2015 growth and service targets. Oakland International's new general manager, Mark Williams, stated: “I have joined Oakland International at an exciting time in its growth and development and I look forward to working closely with the team to deliver exceptional customer service.”